Terms & Conditions

Catering

Confirmation of booking

To secure a booking, a cleared non-refundable deposit payment of 20% (payable to Belle Cuisine, Lloyds account 24560768, sort 30-94-91) is required within 2 weeks of the agreement. On our written confirmation that your booking is secured and numbers/prices/date agreed, a contract between Belle Cuisine and yourself will be formed. On this will state Standard Terms and Conditions and you will be formally bound by the provisions of these.

Services

We will supply the agreed services for the event on the date set out in our confirmation of booking.

We shall provide the catering services:

  • In accordance with food catering industry standards for hygiene and general cleanliness concerning:
  • The preparation or cooking of food
  • The handling and service of food, beverages, utensils and tableware; and
  • In compliance with statutory and regulatory requirements affecting the preparation, cooking, handling and service of food.

We shall provide all services in appliance to health and safety laws and regulations.

Cancellation of booking

A 50% refund of any monies paid will be available if cancellation is made 64 days prior to event day. If cancellation is made within 64 days or less then the deposit is non-refundable regardless of the reason for cancellation.

Second payment

The Second payment of 50% of the total fee is required 64 days before the first or only event day.

We recommend that you take out event insurance to cover your costs if you need to cancel the booking within 21 days or are unable to make the event on the day for any reason.

Contract Price

This is a fixed fee contract. The minimum number of guests will be agreed at the initial deposit payment date together with the cost per guest. The cost per guest to be determined will be plus VAT.

Final number of guests

The final number of guests must be confirmed by letter or e-mail, a minimum of 21 days prior to the event taking place. The number of guests confirmed at this time will be the minimum number of guests that you will be charged for. We will make every effort to accommodate requests for an increase in numbers at short notice. If additional guests arrive to your event, other than the agreed number Belle Cuisine will not be liable for providing any extra food or drink to cater for the numbers.

Final Payment

We require final full payment (cleared funds) of the outstanding 30% up to 14days prior. If we do not receive this within 14 days of the event, we may not be able to provide the services in full. If so, we will not be liable for any failure to perform the services in full expectation as a result of your delay in returning the checklist or payment to us.

We will endeavour to accommodate any last minute additions notified after we have received your checklist. Any additional expenses such as an increase in numbers or additional equipment required will be invoiced after the event and payable within 7 days.

Excess Food

PLEASE NOTE, it is our standard practice to remove all leftover food from the site, unless by specific and prior agreement. This is in the interest of food safety, and once we are off-site we can have no control over the safe storage of said leftover foodstuffs whether at the event location or if any public member removes food from the site for personal consumption at a later date. Therefore we will have no liability for any consequential incidences of food poisoning or other incidences. By signing the contract document you indemnify us in respect of all liability, claims and damages which may arise should you wish leftover food to be left on site.

Table linen

PLEASE NOTE ~ tablecloths, particularly round tablecloths are very expensive to replace. Therefore we strongly recommend that you do NOT use any kind of candles and/or naked flames as table decorations unless the tablecloths are fully protected from ‘stray’ candle wax.

Damage/loss of equipment

You will be notified in writing within 48 hours post the event taking place, of any table linen damaged (caused by burns, candle wax or petal staining) or substantial glass losses/breakages (exceeding 10) and invoiced post-event.

PLEASE NOTE, any broken/missing glassware is charged at £1 per glass, and linen cloths at full replacement cost, (£50.00), so it is therefore important you take this into account when planning your table decorations.

Cash Bars

Please be aware that in accordance with the local licensing authority, Belle Cuisine staff and any subcontracted staff who provide and take payment for any alcoholic beverages are trained to implement the Challenge 21 policy, whereby guests over the age of 18 but under 21 will be required to show photo ID if requested by our staff. Please note, the policy is entirely at our discretion and any guests who cannot produce the required ID on request will not be served. We thank you for understanding and co-operation in this matter.

Power/water supply/food prep area

Belle Cuisine will require assisted inspection of the venue. This is for us to research utilities supplies and size of food prep/serving areas (if provided by the venue). Additional access or equipment may be required, depending on the venue, to provide us with supplies needed to carry out the task in hand. Any additional costs will be added to costings quote.

Rubbish removal

It is our standard practice to remove any food waste or packaging from the site. Any empty bottles/cans resulting from the purchase of an event package will also be removed as a matter of course, however, empty bottles/cans resulting from clients’ own purchase of drinks will not be removed from the site unless specifically agreed beforehand. Belle Cuisine will not be required to remove any of the additional rubbish from the site unless agreed beforehand.

Wedding cakes

We would be pleased to set-up your cake, cut the cake, and distribute it to your guests when required. However, any efforts that we make in this respect are those of goodwill and therefore cannot accept any liability as to the transportation of the cake, the set-up/ stability of the cake, and the consistency of the cake, more specifically, how it cuts.

Spillages

In the event of any spillages of food or drink either directly or indirectly by our staff causing marking or staining to any garment worn by your guests, we will be pleased to cover any dry cleaning charges paid out by your guests to clean said garments as a gesture of goodwill. However, in the event that dry cleaning is not sufficient to remove any permanent staining, we cannot under any circumstances be held responsible for the replacement of said garments and would respectfully suggest that this is claimed for on the individual’s household insurance.

Equipment collection

Whenever possible, it will be agreed prior to the event that items of equipment eg. glassware, linen cloths etc may be left on site after our staff have left, to be collected in the following days. A collection charge will apply which may be costed into the original quotation. If, during the function, it is a clients’ express wish that items of equipment remain, or through no fault of our own, heavier items of equipment cannot be removed for safety reasons, a collection charge will be made and invoiced after the event.

Barbecues and Spit Roasts

With prior notice, we can take precautions against possible oil/grease marks on patios and decking areas by using coconut matting. However, it should be noted that we cannot accept liability for any damage caused.

Wedding Planning

When the wedding couple uses Belle Cuisine as their Wedding Planner, they agree to the company wedding planning terms and condition. Belle Cuisine Wedding Planner may update the terms and conditions of use from time to time.
The contract is to be signed by both the bride and groom as their legal name before marriage. This name will be bound by law post exchange of wedding vows if any issues were to arise.
A minimum non-refundable deposit of 50% of the total booking fee is required to confirm any discussed booking.

Any monies requested by us to secure deposits for suppliers/vendors or any such nature shall be requested when final numbers agreed. The client must see these paid on time as requested. Failure to do so may result in suppliers/vendors removing themselves from the intended supply of goods which may then result in more costly suppliers/vendors. belle Cuisine will not be held responsible for any such matters.

Cancellation of any services booked with Belle Cuisine Wedding Planner should be made in writing and received by belle Cuisine Wedding Planner no less than 28 days before the date of the booked event clearly explaining the reason for cancellation.
Failure to cancel within the specified timescale will mean the named client will incur the full booking fee to be paid and cleared in full by the booked event date.
Payments made to Belle Cuisine Wedding Planner are non-transferable.

The named client will be held liable for all costs of repair or replacement of products hired from suppliers or venues if not contradicted by the terms of contract with belle Cuisine Catering. During the wedding planning process clients will be notified of any scheduled upcoming payments to third parties. These are to be paid promptly and in full as requested by Belle Cuisine. Belle Cuisine Wedding Planner cannot be held liable in the unlikely event of any third party supplies or suppliers not arriving or supplying their products and/or service/s arranged by Belle Cuisine Wedding Planner on the clients’ behalf which are not part of Belle Cuisine Wedding Planner.

It is the named clients’ responsibility to ensure that all monies are paid promptly and correctly.
If you have any complaints regarding certain suppliers or vendors, you should send them to the supplier directly.
The third-party suppliers will have their own terms and conditions and privacy policy and it is up to you to indicate your consent or otherwise to the use of that the third party proposes to make of your personal data.

Whilst we select our trading partners with care, Belle Cuisine Wedding Planner cannot be held responsible for any loss or damage whatsoever which you may suffer as a result of your decision to enter any dealings or tractions with or supply personal information to, a trading partner or any third party. Please ensure you are aware of whom you are contracting with and the relevant terms and conditions prior to entering into any contract even if arranged on your behalf by Belle Cuisine Wedding Planner.
Belle Cuisine Wedding Planner is not responsible for and makes no warranties or representations regarding the goods or services provided by the various wedding vendors listed or advertised on their site.

You understand that Belle Cuisine Wedding Planners services are provided “As-is” and on a “Best effort” basis.
Belle Cuisine Wedding Planner is not responsible for any loss of data, non-deliveries, miss-deliveries or service interruptions in a result of mistakes made by the supplier or unforeseen issues out of the control of Belle Cuisine or its staff.

Belle Cuisine Wedding Planner cannot be held responsible for the service provided by any third party suppliers. Therefore no liability shall attach to us in respect of any claims arising out of any cancellation.

As we do not offer insurance to you as part of the planning, we strongly recommend that you arrange your own insurance for both your wedding/celebration and associated travel arrangements.
Subject to the provisions of the proposal document Belle Cuisine Wedding Planner can, on your behalf, negotiate contracts with third-party suppliers for your wedding day and will take reasonable care in the selection and negotiation with such third party suppliers. This ensures you have a direct contractual relationship with all of your wedding suppliers. It is your responsibility, not that of Belle Cuisine Wedding Planner, to ensure that you are aware of, and comply with, all the Terms and Conditions of individual third-party suppliers.
Belle Cuisine Wedding Planner will not be held responsible for any non-observation by you of any third party supplier contract terms.
Third party contracts, and the performance of these suppliers are beyond the control of Belle Cuisine Wedding Planner, we do not accept any liability for the unsatisfactory performance of a third party supplier.

Liability and indemnity

Limitation on our liability to you

Our liability to compensate you for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount, having regard to such factors as whether the damage was due to a negligent act or omission by us. In no event shall our liability (except in the case of death or personal injury caused by our negligence) exceed the greater of £500,000 or the sums paid by you under this contract.

Limitation and exclusion of liability for personal injury and death

Sub-contracting

We can allow others (either in our place or together with us) to provide some of the services. If other persons perform the services, we will continue to be responsible for the performance of the catering services and our obligations under this contract. We cannot be responsible for third parties not employed or hired by us should something go wrong.

Contracts (Rights of Third Parties) Act 1999

For the purposes of the Contracts (Rights of Third Parties) Act 1999, this contract is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.

Force majeure

We shall not have any liability to you under this contract or be deemed to be in breach of it for any delays or failures in performance of this contract which result from circumstances beyond our reasonable control including bad weather, interruptions to power supplies, acts of God, terrorist activities, fire, epidemic, civil disturbance, natural disaster, governmental or regulatory action, and similar events outside our reasonable control. If such an event occurs, which impacts on our ability to provide the services as agreed, we will promptly notify you.

Law and jurisdiction

This contract shall be governed and construed by the law of England and you and we agree to submit to the jurisdiction of the courts of England and Wales.